On Algorithmic Management

The Importance of Debate on Future Research

Abstract

A surge of research interest in platform work and the gig economy has seen debates around worker resistance and algorithmic management frequently come to the forefront. Many researchers will now be accustomed to reviewing journal submissions and taking in conference papers that cover these issues. The breadth of the emerging literature means that it builds upon various starting points, theoretical approaches, and histories. Pleasingly, research on work over the past decade has transformed from a relatively marginal pursuit to a highly popular focus across many disciplines, deepening and extending our collective understanding of the topic. This has the potential to introduce fresh ideas and new approaches. However, it does risk research failing to relate to and build upon historical debates in the field. This short article first presents some of the key arguments that have emerged in the research on algorithmic management and considers how knowledge has developed in relation to platform work. It examines some of the strengths and weaknesses of the literature in this area, especially the lack of theoretical debate in an exponentially expanding body of literature. The article finishes by suggesting some key areas in which future research needs to be directed, particularly interrogating the production, practice, and limits of algorithmic management.